Privacy & Cookie Policy for Bespoke PV Ltd
At Bespoke PV Ltd, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you use our website, bespokepv.com.
1. Information We Collect
When you fill out our “Contact Us” form, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- Any other details included in your message
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries
- Provide relevant information based on your requests
We do not use your information for any other purposes unless you explicitly agree.
3. Legal Basis for Processing
We process your information based on:
- Legitimate interests: To respond to your query and provide customer support.
- Consent: Where you have opted in for further communication.
4. Data Sharing
We do not share your personal information with third parties unless required to fulfil your request or for legal purposes.
5. Data Retention
We keep your personal information only for as long as necessary to address your enquiry. Typically, this will be no longer than 12 months unless you become a customer or opt-in for further communication.
6. Data Security
We take reasonable measures to protect your data, but please be aware that no internet transmission is entirely secure.
7. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@bespokepv.com.
Cookie Policy
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device by websites you visit. We currently do not use analytics or tracking cookies.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function correctly and cannot be switched off. They are typically set in response to actions like filling in forms or setting your privacy preferences.
You can manage cookies through your browser settings, where you can choose to block or delete them. However, please note that this may affect your experience of using our website.
Contact Us
If you have any questions about our Privacy or Cookie Policy, please get in touch:
Email: info@bespokepv.com